VFS-10 Limited 1 Year Warranty
LIMITED (ONE YEAR) WARRANTY FROM DATE OF PURCHASE
VFS-10 | Fitness Pedal
For a warranty claim to be honored, these steps must be taken and the following information must accompany the returned product:
1. Call Vectus Sport at 844-783-2855 to talk to a Customer Service Representative, or visit our website at vectussport.com/support and click on “Initiate a product return’.
2. Our Customer Service Representative (or the web site instructions) will ask you to explain the nature and reason of your return and will issue you a RETURN AUTHORIZATION NUMBER (also known as an RA #).
3. Upon receiving an R.A. number from Vectus Sport, you must provide a detailed written description of the problem with the product and include the R.A. number in the note, as well as your name, street address and phone number(s) where you may be reached.. Box up the pedal(s) you are returning, and include the following in the box with the returned pedal(s) a) the written description of the problem (mentioned above), b) Proof of purchase in the form of the original PO number or copy of the original dated receipt, c) an estimate of product usage since your purchase date (in total hours used) – please carefully wrap the pedals in protective foam, bubble wrap, or wadded up paper, and securely shut the box with proper shipping tape. Label the box with the return address that was given to you by the Customer Service Representative or that you obtained through our web site – in most cases we will email you a return label to print out.
4. The pedals must be sent insured, securely packaged and through a traceable shipper.
After inspection and evaluation of the returned product, Vectus Sport will determine if the warranty claim merits a repair, a replacement, or if the returned product falls outside of the warranty coverage requirements. If the returned product merits repair or replacement Vectus Sport will return the repaired product or a new product within 60 days.
Remedies under this warranty are limited to normal use and normal wear. Any damage caused by misuse, abuse, failure to properly install or maintain the product, corrosion, accidents, or alterations to the product are not covered under this warranty. Small defects in appearance, including color and surface finish inconsistencies, along with damage that may have occurred during shipping are also not covered under this warranty.
Vectus Sport along with its agents or distributors shall not be liable for damages, direct, indirect or inconsequential, nor for any costs of transport or shipping of products, whether the claim be based on contract, warranty, negligence, or product liability beyond the repair or replacement of the returned product. Neither will Vectus Sport be held liable for loss of damage to property, person, or other economic losses. Warranty rights and remedies may not be assigned or transferred.
There are no warranties which extend beyond the face hereof. All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are expressly limited to the duration of the limited warranty set forth above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. With the exception of any warranties implied by state law as hereby limited, the foregoing express limited warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar obligations of manufacturer or seller.
Please visit www.vectussport.com for instructions in additional languages.
VFS-10 | Fitness Pedal
Failure To Follow These Instructions And Warning Statements Before Assembling And Using This System May Result In Serious Personal Injury.
No person, independent representative, agent, distributor, dealer (including any Vectus Sport dealer) or company is authorized to change, modify or extend the terms of this warranty in any manner whatsoever. This warranty gives you specific legal rights; you may also have other rights which vary from state to state.